Privacy Policy

Effective Date: April 17, 2026

At REI Cameroon, we are committed to protecting your privacy. This Privacy Policy explains how we handle information when you use the REI Cameroon mobile application.

1. Information We Collect

While we do not collect traditional personal identifiers such as your name, physical address, or precise GPS location, our app does handle information necessary to provide our services.

• Financial and Payment Data: To facilitate transactions, the app may process mobile money account numbers and transaction history related to your use of the service.
• Non-Collection of Other Data: We do not access your device's contacts, camera, microphone, or device-specific IDs (such as IMEI or MAC address).

2. How We Use Your Information

The information we process is used strictly for app functionality. Specifically:

• To facilitate and confirm payments via mobile money.
• To provide transaction records within the app for your reference.

We do not use your data for analytics, advertising, or profiling.

3. Third-Party Services and Data Sharing

To process transactions, we interact with third-party payment providers:

• MTN MoMo: When you initiate a transaction, relevant payment data is securely transmitted to MTN Cameroon to authorize and complete the payment.

We do not sell, lease, or trade your data to any third parties for marketing or any other purposes.

4. Data Security

The security of your financial information is our priority. We implement industry-standard security measures to ensure that your payment data is handled securely and protected against unauthorized access or disclosure.

5. Data Retention and Your Rights

• Retention: Transaction data is retained for as long as necessary to provide the service and maintain accurate financial records.
• Data Deletion: You have the right to request the deletion of your data. To request account or data deletion, please contact us using the details below.

6. Children’s Privacy

REI Cameroon is not directed at children under the age of 13 (or the relevant age of majority in your jurisdiction). We do not knowingly collect information from children.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us: